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THE RESULTS ARE IN FROM PAPILIA ONLINE TAX RECEIPTS!

In just a few short weeks, Papilia Online Tax Receipts has already helped customers like DC Central Kitchen and Northwest University to dramatically improve their donors’ experience. With minimal staff effort, clients have expanded their e-mail lists, improved donor communication, and increased donor satisfaction while helping to raise more money.

“Thank you for providing us with this wonderful, free service. I received phone calls and e-mails throughout the holiday season from donors telling me how much they appreciated and enjoyed it. We have already engaged over 3,000 donors and are reporting a 94% satisfaction rate! Thank you!” - Jann Schultz, Director of Donor Relations, Operation Smile

Clients like DC Central Kitchen, Operation Smile and Northwest University are currently taking advantage of Papilia Online Tax Receipts and Integrated Direct Mail On Demand features.

Operation Smile:

Within three days of launching their Papilia Online Tax Receipts email campaign, Operation Smile had nearly 1,700 donors log in to view their tax receipts with a 96% satisfaction rate. Within one week, that number climbed to 3,120 engagements.

  1. Engaged their supporters with a click through rate five times the industry average
  2. Generated an average donation of more than $235
  3. Reported 99.7% donor satisfaction for the service

Here’s just a sample of the overwhelming response our clients have received:

“Thank you for providing us with this wonderful, free service. I received phone calls and e-mails throughout the holiday season from donors telling me how much they appreciated and enjoyed it. We have already engaged over 3,000 donors and are reporting a 99.7% satisfaction rate! Thank you!” - Jann Schultz, Director of Donor Relations, Operation Smile

“This is an efficient way to send out the receipts. It is also convenient to be able to view and print them all at the same time.”- Donor Feedback, Northwest University

DC Central Kitchen:

  1. Engaged 20% of notified donors online
  2. Generated an average of $425 per donation
  3. Reported 92% donor satisfaction for the service

These results are well above the industry average for email communications. DC Central Kitchen’s direct mail campaign will further help the organization gather e-mails from countless other donors and improve their engagement results. 

It’s not too late to launch your Direct Mail campaign and expand your donor e-mail database. Request a free Direct Mail quote today.

DCCK Screenshot

“This is a wonderful way to see how our dollars go to help those who need it most. Thanks for providing it!” - Donor Feedback, DC Central Kitchen

Here is a screenshot of a sample tax receipts website: