Papilia Permission Marketing and Privacy Policy  

Papilia respects your privacy. We only contact or send email to those individuals who have voluntarily requested communication from us. Papilia customers use our products and services to send email newsletters and promotions to their supporters. To further our commitment to user and visitor privacy, Papilia online fundraising and communications services have been designed from the ground-up for permission-based communications.

When visiting Papilia-owned web properties, or using our web-based products or services, using our sites, you may provide information to us, access and provide information to web services, or link to other websites or companies with which we do business. The only personal information Papilia has access to is what you provide voluntarily, and it is only to provide communications and information you have requested. We use standards-based technologies to ensure private or confidential information is protected, and adhere to policies that prevent unauthorized use of your personal information—including the CAN-SPAM Act of 2003 and COPPA of 2000.

The following Guiding Principles govern the websites and online properties owned and operated by Papilia. These Guiding Principles do not govern the websites or online properties of other parties to which we may only provide links, because Papilia is not responsible and cannot control the privacy practices or content of those sites.

What personal information is collected, and how is it used?
Papilia collects voluntarily-provided personal information for the following purposes:\

• To provide access to one of our online publications
• To grant access to a Papila-hosted webinar or demonstration.
• To customize the content you see
• To contact you regarding our products and services (unless you elect not to receive such information)

Additionally, Papilia customers may also provide personal information for the following purposes:

• To provide new or updated accounting or billing contact records
• New administrator contact information

If, for any reason, you would like to be removed from our email list, you can unsubscribe by clicking on the unsubscribe link present in all our messages, or by replying to sender with "remove" in the subject line.

We also collect anonymous information on portions of our website that visitors access or visit. We monitor and track information such as usage patterns of visitors to our website, “clickstreams” and user sessions. We use this information to improve our website, our operations and our client service.

Papilia also automatically receives and collects information on our server logs from your web browser, including your IP address and cookie information. We use this information to help diagnose problems with our server, administer our website, analyze trends, track visitors’ movement, gather broad demographic information for aggregate use in order for us to improve the website, and deliver customized, personalized content. IP addresses are not linked to personally identifiable information.

Information Sharing:
As part of our commitment to ensuring the privacy of subscribers, Papilia does not sell or rent names, email addresses or any other personally identifiable information with anyone. Papilia will share personal information about you or your organization ONLY when:

• You provide your consent
• We need to share your information to provide the product or service you have ordered or requested
• We need to send the information to companies who have a business relationship with Papilia—or who work on Papilia’s behalf—to assist us with our business activities (NOTE: These companies do not have any rights to use your personal information beyond the scope of what is necessary to assist us, and are under contract not to disclose any personal information to anyone.).
• We determine that your actions on our web properties violate our Terms of Service or End-User Agreement
• We comply with and respond to court orders or other legal processes
  

Information from Children:
We do not seek to collect personal information about children through our website. If a child submits information to us through any part of our website, and we know that the user submitting the information is a child, we delete the information as soon as we discover it and do not use it for any purpose, nor do we disclose it to third parties.

Choice/Opt-Out:
Papilia provides users with the opportunity to opt-out of receiving communications from us at any time. Papilia gives users the following options for removing their information from our database to not receive future communications.

• You can e-mail us at support@papilia.com
• You can click on the "Unsubscribe" link included at the bottom of your e-mail and follow the instructions on the webpage.
• You can send us a letter to Support, Papilia, 444 De Haro Street, Suite 121, San Francisco, CA 94107.

Our unsubscribe requests are processed within 5 business days.

You also have the ability to request Papilia correct, edit, or erase your personal information at any time. To request a correction/deletion, please send email to support@papilia.com. Please allow up to 72 hours for changes to take effect.

Privacy Policy changes:
We maintain the option to change this privacy policy at any time by posting a new version of it to our website. Please review this privacy policy periodically to stay abreast of any changes that may have been made to it. Your continued use of our website after the date that such changes are posted will be deemed to be your agreement to the changed terms.

Questions regarding this privacy policy can be directed to:
If you have any questions about this Privacy Policy, the practices of this website, or your dealings with this website, you can contact Papilia at:

444 De Haro Street, Suite 121
San Francisco, CA 94107

We can be reached via email at support@papilia.com or by telephone at
(415) 692-0071.