Client Services
What if you had a dedicated partner to help you achieve outstanding fundraising results ? Papilia's experienced Client Service Team will be this partner. We’ll collaborate with you to ensure that you are maximizing your donor engagement and fundraising results. Our Client Service Account Executives will be with you every step of the way:
+ Strategy Development As part of our standard service, we get to know you and your organization. We’ll use a variety of techniques to assess your fundraising and communication needs. We then analyze your donors' histories to help establish realistic development goals. Then we’ll help you to create an actionable and measurable roadmap with an Annual Communication Plan.
+ Training Personalized training of your staff is another key part of our service. While our product is easy to use, our comprehensive training will give you confidence that Papilia will deliver the maximum value. We even offer new staff training if you bring in new employees throughout the year. And, of course, any technical, product or strategic questions are a call away, with someone that knows your program inside and out.
+ Analysis Our collaboration continues throughout our partnership. We provide a formal quarterly review to analyze results, offer tried-and-true best practices and modify your Annual Communication Plan so that you can increase your donations and reach your goals.
Papilia Client Services - partnering with you to reach your fundraising goals.
